Effective Date: 10/26/2025
Website: https://www.BenAndHeller.com
Company: Ben & Heller Realty LLC
1. Our Commitment to Privacy
At Ben & Heller Realty LLC, your privacy and trust are our top priorities. We understand the importance of protecting personal information, especially when it relates to real estate transactions. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage our brokerage services.
By using our website or submitting your personal information, you agree to the terms of this Privacy Policy.
2. Information We Collect
Information You Provide Directly
You may voluntarily provide us with information when you:
Contact us via forms, phone, or email
Request property listings, market evaluations, or showing appointments
Register for newsletters or updates
Submit offers or transaction documents
Examples of personal information collected:
Name, phone number, and email address
Mailing address or property details
Real estate preferences (buying, selling, leasing, or investing)
Financial or prequalification data voluntarily submitted
Information Collected Automatically
When you visit our website, we automatically collect:
IP address, device information, and browser type
Pages viewed, session duration, and referring URLs
Cookies and analytics data (via tools such as Google Analytics)
Cookies help us enhance your browsing experience and understand site usage patterns. You can disable cookies in your browser, though certain site functions may not work as intended.
3. How We Use Your Information
We use your information to:
Respond to inquiries and provide requested real estate services
Match buyers and sellers with suitable properties
Manage real estate transactions and required communications
Share listings, newsletters, or updates relevant to your interests
Improve our website’s functionality and user experience
Comply with legal and regulatory obligations under Illinois law
We do not sell or rent your information to third parties.
4. Sharing and Disclosure
Your personal data may be shared with:
Licensed brokers and agents affiliated with Ben & Heller Realty
Third-party service providers (e.g., transaction coordinators, attorneys, lenders, inspectors, title companies) necessary to complete real estate transactions
IDFPR or other government entities if required by law or licensing regulation
All third-party partners and vendors are expected to maintain the confidentiality and security of your data.
5. CRM and Transaction Systems
We utilize trusted real estate and transaction management platforms, including Dotloop, to securely store, manage, and transmit documents related to your transaction.
These systems comply with industry-standard encryption and privacy measures to ensure your information is handled safely.
6. Data Retention and Security
We retain records only as long as required by Illinois real estate record-keeping laws (per IDFPR guidelines) or as needed to fulfill ongoing business and legal requirements.
Your data is protected using secure servers, encrypted connections, and limited administrative access. However, no system is completely immune from unauthorized access, so we encourage you to protect your passwords and avoid sharing confidential information through unsecured channels.
7. Your Rights and Choices
You may:
Request to view or correct your personal data
Opt out of marketing communications
Request deletion of your personal data (except where retention is required by law or active transaction files)
Requests can be made in writing to [Insert contact email].
8. Illinois-Specific Disclosures
a) Real Estate Licensing Compliance
Ben & Heller Realty LLC is a licensed Illinois real estate brokerage regulated by the Illinois Department of Financial and Professional Regulation (IDFPR), Division of Real Estate.
Managing Broker: Iryna Bahram, IL License: 471.022224
Registered Office Address (Service of Process): 250 Parkway Dr, Ste 150, Lincolnshire, IL 60069
In accordance with IDFPR requirements, we maintain a secure electronic record system accessible for inspection by the Division upon request.
b) Data Access by the IDFPR
In compliance with Illinois real estate regulations, certain transactional data may be made available to IDFPR for audit or regulatory review purposes.
9. Third-Party Links
Our website may link to third-party services (such as MLS listings, mortgage calculators, or partner providers). These external websites operate under their own privacy policies. We are not responsible for their content or data practices.
10. Children’s Privacy
Our services are not directed toward children under the age of 18. We do not knowingly collect data from minors.
11. Policy Updates
We may update this Privacy Policy periodically. Changes will be reflected by the “Effective Date” above. Continued use of our website or services after updates means you accept the revised terms.
12. Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact:
Ben & Heller Realty LLC
250 Parkway Dr, Ste 150, Lincolnshire, IL 60069
Email: office.realty2025@gmail.com
Phone: 224-212-9199
